National Road No. 6, Sangkat Svay Dangkum, Krong Siem Reap, Kingdom of Cambodia
(+855) 63 96 97 97

Cancellation Policy

Cancellation notices must be received seven (7) days prior to arrival, if not a cancellation charge of 50% of the total sum of the reservations will be incurred. In case of no-show, we will charge 100% of the total sum of the reservations. All reservations must be guaranteed by a major credit card.

Check In

Check in time is 2pm. This time allows for us to make certain your room is pristine before your arrival. Should you need earlier accommodation, we are happy to assist upon availability. An early check-in charge may be applicable.

Check Out

Check out time is at 12pm. Requests for a late check-out should be directed to the front office on the morning of your departure and may be subject to availability and an additional charge.

Dry Cleaning / Laundry

Same day dry cleaning / laundry service is available Monday through Sunday before 10am, and all items will be returned by 7pm. Items sent after 10am will be returned on the next day. Express service is available for an additional fee.

Wireless High Speed Internet Access

Free unlimited wireless High-Speed Internet access is available from your own laptop. This service is available from the Guest Room or any public areas within the Hotel lobby, Bars and Restaurants. Your laptop must be equipped with a wireless card.

Child Policy

Meal rates, including breakfast are 50% off for children under 12 years old. (Not applicable to a la carte menu).

Breakfast are complimentary for child under 5 years old.